Help & FAQs

Contact Information

Question: DO YOU HAVE A SHOP?
Question: WHAT ARE YOUR CONTACT DETAILS?
Question: WHAT ARE YOUR OPENING HOURS?
Question: HOW DO I FIND YOU?

Services

Question: WHAT DO YOU SELL?
Question: DO YOU BUY GEMSTONES?
Question: DO YOU BUY JEWELLERY?
Question: DO YOU PROVIDE VALUATIONS?
Question: DO YOU PROVIDE INSURANCE?
Question: DO YOU PROVIDE GEM TESTING SERVICES?
Question: MY PEARL NECKLACE NEEDS RE-STRINGING, CAN I HAVE IT REPAIRED AT HOLTS?
Question: DO YOU PROVIDE A BESPOKE SERVICE?

Events

Question: DO YOU HOST EVENTS AT HOLTS?
Question: CAN I HIRE YOUR SHOWROOM FOR AN EVENT?

Buying

Question: I HAVE SEEN SOMETHING I LIKE, BUT IT IS OUT OF STOCK, CAN I STILL GET IT?
Question: IF I BUY AN ITEM ONLINE, WILL IT COME WITH AN INSURANCE VALUATION?