Cookie Policy

1. What are cookies?

 

A cookie is a very small piece of information that a website stores to save and collect basic information. Many cookies are essential to the operation of our website, for example to allow you to make a purchase or create an account with us. Cookies on our site are also used to customise certain areas of content just for you, and to make your browsing experience more efficient and faster.

 

2. How we use cookies

 

Cookies on our website are used for the following purposes:

-To enable you to add items to your shopping basket and purchase them.

-To enable you to create an account to have information such as order history, or your details remembered for later.

-To improve the website’s usability by saving you time on making a purchase or tracking your order.

-To analyse the use of our website through Analytics software such as Google Analytics.

-To display offers and content targeted to individual preferences, both on holtsgems.com and on any third party websites. 

 

3. Information collected

 

The cookies our website uses do not collect any sensitive information such as your name, address, email address, or any other contact details.

 

This a list of cookies we collect and what they store:

 

Google Analytics:

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These cookies are used to collect information about how visitors use our site.  We use the information to compile reports and to help us improve the site.  These cookies collect information in an anonymous form, including the number of visitors to the site, where the visitors have come from and the pages they visited.

 

eCommerce Platform:

blucommerceCountry    This cookie is used to determine which country the visitor is from, so that content and shipping costs shown are accurate for those customers.  This is determined based on a GeoIP lookup or data provided through their account or while purchasing.

blucommerceState    This cookies is used to determine which region the visitor is from, for the same reason as blucommerceCountry.

blucommerceCurrency    This cookie is used to determine which currency to show on the site, based on the country the visitor is from and whether they’ve chosen to view the site in another currency.

blucommerceDeviceType    This cookie is used to determine which type of device is being used to browse the site, and to show a mobile specific site in certain scenarios.

blucommerceLang    This cookie is used to determine which language to be used on the site, based on the country the visitor is from and whether they’ve chosen to view the site in another language.

blucommerceReferres    This cookie is used to determine how the visitor found the site, whether it’s from a third party affiliate, from a marketing email or another source.

blucommerceVariates    This cookie is used to determine what content to show to the customer when testing new features and functions on our site to improve our customer experience.

 

4. How do I disable cookies?

 

To fully disable cookies on our website, you will need to change the settings in your website browser.

Full instructions for all browsers can be found at http://www.aboutcookies.org/default.aspx?page=1

 

5. Links to other websites

 

This cookie policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.